Reservations and Cancellations Policy

We sincerely appreciate your business at the Santa Fe Wellness Retreat and strive to do everything possible to ensure a client’s positive experience. Because scheduled services are reserved just for you, and out of respect to other clients and our staff, we require 24 hours minimum notice for changes to all appointments with no charge. As a courtesy to our clients, we attempt to make reminder calls for all appointments on the day prior to scheduled services, but this courtesy is not a substitute for a client’s responsibility with regard to the policy. If less than the required notice is given, we reserve the right to charge 50% for most scheduled services and full price for facials, massage and colon-hydrotherapy.

Late Arrival Policy
All spa appointments have been designed to allow appropriate time for full enjoyment of each service. A client’s late arrival limits our ability to offer the fullest possible experience, so please be aware that late arrivals are not afforded extension of scheduled treatments. Treatments are rendered only for the remainder of the scheduled appointment time, and the client is responsible for payment of the full service.

Santa Fe Wellness Retreat accepts Visa, Master Card, American Express, cash and personal checks.

A fee will be assessed for returned checks and a hold placed on further services with Santa Fe Wellness Retreat until any unpaid balance for previous services is paid in full.

Refund Policy
All service sales and gift card sales are final.

** Although we make every effort to keep our website and spa menu updated, please note that prices and services are subject to change at any time.